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IT Competency Management

IT Competency Model - Implementation Services - Software Solutions

 

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IT Competency Model

What we do: Discover the jobs and skills needed to drive IT human capital management efforts.

Central to our competency solution is our flagship IT competency model, which features a unique combination of technical skills and behavioral-based competencies. This innovative pairing helps develop operational effectiveness in your IT organization, while fostering client-focused service principles and enterprise alignment. It is an ideal choice for organizations wanting to thoroughly understand the competencies that drive IT success in risk management, talent management, succession planning, training, recruiting, and more.

For the past 15 years, we have focused on the quality of our IT competencies instead of their quantity. The result is a concise IT model that focuses on efficiency, ease of implementation and expandability. It features over 300 IT competencies for more then 200 IT jobs in 10 job families:

 
  • Application Services

  • Corporate Functions

  • Infrastructure Management

  • Computer Operations

  • Technology Development
    & Architecture
 
  • Business Unit Support

  • Data Management

  • Network Services

  • Information Security

  • Systems Management

Supplementing these job families are more then 1800 learning resources that helps drive IT staff development. Currently in its ninth revision, our model has been used by hundreds of the world’s top IT organizations, and boasts a proven 12-year track record of compatibility with all major and homegrown software platforms.

Uses and Benefits:
Our IT model has been used by leading organizations to drive success in these and other critical human capital management areas:

  Employee Development
Objective Assessment & Feedback
Targeted Development Planning
Preparation for Future Roles
Career Path Development		 Human Resources & Training
Qualified Selection
Targeted Training and Development
Objective Performance Feedback
Succession Planning
  Senior Management
Translate Vision / Strategy
Staffing/Capacity Planning
Optimize Training Investment
Risk Management
 Organization Effectiveness
Establish Culture
Improve Communications
Improve Morale
Attract and Retain Talent

 


Model Implementation Services

What we do: Apply IT competencies to key human capital management efforts

Our implementation service helps organizations extract more value from their IT competency model. We do this through a flexible 5 phase process that uses IT competency model data to drive success in critical human capital management efforts.

  • Capacity Planning

  • Talent Management

  • Career Path Development
  • Risk Management

  • Succession Planning

  • Performance Feedback

 
Software Solutions


What we do:
Implement a robust integration of our IT model into a into leading software platform.

We offer several brands of software packages that provide turnkey solutions in areas of competency, learning, performance, and human capital management. By combining our IT competency model with a leading software platform, IT organizations can realize key productivity-enhancing benefits including:

  • Quick alignment of organization and group competencies with organizational objectives.

  • Automated linking of organization goals to individually assigned goals. Push-button assessment of organizational readiness to achieve performance objectives.

  • Instant creation of personalized training/development plans to fill competency gaps.

  • Easy location of needed competencies within the IT organization. Simplified tracking of training's impact on IT staff proficiency levels.

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