Coaching & Mentoring:
IT Group coaching and mentoring services help our IT clients realize the full potential that exists within their human capital resources. By forming collaborative partnerships with our coaching and mentoring clients, we create an effective and supportive environment for them to gain new awareness of the gap that exists between their perceived effectiveness, and their actual performance. This new awareness helps shift their thinking and build commitment to a new, compelling vision of their potential. Combining this breakthrough in self awareness with access to an in-depth, pragmatic knowledge of IT operations, management, and governance, helps our coaching and mentoring client’s have the confidence to take new actions that improve results.
Group Workshops:
IT Group workshops offer an IT-specific learning methodology that goes beyond traditional training & development approaches. By using a combination of experiential learning techniques, blended learning approaches, and one-on-one coaching assistance, our training & development solutions enable participants to easily transfer and apply their learning experiences back on the job.
Private, on site training options bring our top facilitators to you, and offer economy of scale, customization, branding, and a global reach. From initial needs assessment to post-workshop reinforcement, the IT Group works closely with all our clients to ensure our solution meets their training & development needs.
Hands-on Consulting:
IT Group consulting offers clients hands-on assistance in meeting their specific goals. In addition to this hands-on approach that functions in the foreground, we focus on helping clients understand the unique issues that exist in their IT organization, and guiding them to effectively solve their own problems. This process allows our clients to grow professionally, and helps to facilitate them taking full credit for the solution we help them create within their organization.
Organization Transformation Programs:
Organization Transformation offer clients a method of addressing their IT organization "en-mass". This delivery approach is designed to target a specific executive goal (ie: "service excellence") and transform the IT organization culture and operation around this goal, for lasting long term results.
Specifically, this approach targets every aspect of the transformation process from customer assessment and management buy-in to staff communication campaigns and skill development. The methodology supporting this program have been developed and fine tuned over a twenty year period, and are designed to be tailored to reflect each IT organization’s unique goals within the particular solution area they are interested in. While flexible in nature, this approach is organized into 9 distinct phases as follows: